Please contact me 72 hours in advance before your session time to reschedule/cancel. If you book with me, pay your deposit, and then cancel, unfortunately you cannot get your deposit back. If you'd like to reschedule, you will have to pay a new deposit fee. The old fee will not be valid anymore and cannot be used towards your new session. I know that there are extreme and out-of-our-control circumstances, but have to value my work and my time. Someone else could have booked that time slot and that business is lost when there are unexpected cancellations/rescheduled sessions. Thank you for your understanding.